Slack

Team communication and collaboration

CommunicationProductivity

What agents can do with Slack

Add an emoji alias · Add a remote file · Add a star to an item · Add call participants · Add emoji · Add Enterprise user to workspace · Add reaction to message · Archive a Slack conversation · Clear Slack Status · Close conversation channel · Convert public channel to private · Create a channel-based conversation · Create a reminder · Create a Slack user group · Create channel · Create Enterprise team · Create Slack Canvas · Customize URL unfurl · Delete a file by ID · Delete a message from a chat · Delete a public or private channel · Delete a Slack reminder · Delete file comment · Delete scheduled chat message · Delete Slack Canvas · Delete user profile photo · Disable a Slack user group · Download Slack file · Edit Slack Canvas · Enable a user group · End a call · End DND session · End snooze · Fetch bot user information · Fetch conversation history · Fetch item reactions · Fetch team info · Fetch workspace settings information · Find channels · Find users · Get app permission scopes · Get Audit Action Types · Get Audit Schemas · Get channel conversation preferences · Get conversation members · Get reminder information · Get remote file · Get SCIM service provider configuration · Get Slack Canvas · Get team DND status · Get workspace connections for channel · Invite users to a Slack channel · Invite users to channel · Invite user to workspace · Join conversation by channel id · Leave conversation channel · List admin emoji · List admin users · List all channels · List all users